Safeguarding & Dignity
How we protect vulnerable adults and maintain dignity in complex neurological care.
Our Safeguarding Commitment
Every resident at Kings Lodge has the right to live free from abuse, neglect, and harm.
We create a safe environment where adults with complex neurological needs can live with dignity, make choices about their care, and maintain their independence wherever possible.
"Everyone deserves to feel safe, respected, and valued - especially when they're vulnerable."
How We Protect Residents
Staff Training
- All staff trained in safeguarding adults
- Regular updates and refresher training
- Clear reporting procedures
- DBS checks for all team members
Safe Environment
- 24/7 experienced nursing supervision
- CCTV in communal areas (not bedrooms)
- Secure building with controlled access
- Regular safety checks and risk assessments
Maintaining Dignity
Dignity means treating each person as an individual with their own preferences, history, and rights.
Personal Care
- Privacy during personal care
- Choice in daily routines
- Respect for cultural and religious needs
- Support with communication
Daily Life
- Homelike environment, not institutional
- Familiar staff who know each resident
- Involvement in care planning
- Family and visitor welcome
Reporting Concerns
If you have any concerns about a resident's safety or wellbeing, please speak up immediately.
How to Report
- Immediate concerns: Speak to any member of staff or call 01234 567890
- Registered Manager: Direct line for serious concerns
- Local Authority: Surrey Adult Social Care safeguarding team
- CQC: Care Quality Commission for regulatory concerns
All concerns are taken seriously and investigated promptly.
Mental Capacity & Consent
We assume every adult can make decisions about their care unless proven otherwise.
- Support residents to make their own choices wherever possible
- Use best interest decisions when someone lacks capacity
- Involve families and advocates in decision-making
- Regular capacity assessments for specific decisions
- Clear documentation of all decisions and reasoning
"Just because someone has a brain injury or neurological condition doesn't mean they can't make any decisions for themselves."
Request a Confidential Consultation
Discuss safeguarding and dignity in complex neurological care with our senior team.